Many seniors worry about the number of emails sitting in their inbox. You might look at your email and see thousands of messages and wonder: “Is this too many?”“Do I need to delete them?”“Will my email stop working?”“Should I be paying for more storage?” The good news is that, in most cases, the number of […]
Do I Have Too Many Emails? A Simple Guide for Seniors Read More »
Sunshine Coast, Queensland Senior Tech Assist is looking for a reliable, patient and practical IT support technician to help seniors in their homes across the Sunshine Coast. This role would involve visiting clients at home and assisting with everyday technology issues. Most clients are seniors who need calm, friendly, plain-English support with their devices. This
WANTED: IT Support Technician – Helping Seniors with Technology Read More »
Technology can sometimes behave in strange ways. Your printer might stop responding, your scanner won’t connect, or a device that worked perfectly yesterday suddenly refuses to cooperate. Before assuming something is broken, there’s a very simple trick that often fixes the problem. Turn the device off, unplug it from the power, wait a few minutes,
A Simple Fix That Often Works: Turn It Off, Unplug It, and Wait Read More »
Scams are everywhere in Australia right now, and sadly, older Australians are often targeted because scammers assume seniors are more likely to trust official-looking messages or feel pressured to act quickly. The most important thing to remember is this: If a message makes you feel rushed, worried, embarrassed, or panicked, that’s a sign you should
Scams Targeting Seniors in Australia: What to Watch For and What to Do Read More »
Printers are one of the most common sources of frustration I see when helping clients. Many people assume that Wi-Fi printing is the “modern” and easiest option — but in reality, that’s often not the case. In many situations, using a simple printer cable to connect your computer directly to your printer can make the
Why Using a Printer Cable Is Often Easier Than Connecting a Printer Over Wi-Fi Read More »
Modern smart TVs can open up a world of entertainment for seniors. From catching up on favourite shows to video chatting with family, today’s TVs do much more than just show the standard channels. However, they can also feel overwhelming if you’re not a tech whiz. In this guide, we’ll explain what smart TVs can
Smart TVs for Seniors: A Friendly Guide and Top Picks (Australia) Read More »
The problem A client contacted me because their TCL smart TV suddenly stopped connecting to the internet. The TV said the Wi-Fi connection was “Limited”, even though the internet was working perfectly on phones, tablets, and computers. This can be very frustrating, especially when everything else in the house is working as it should. What
How I Fixed a “Limited Connection” Wi-Fi Error on a Smart TV Read More »
Are you finding that you can print documents to your Epson printer over your home Wi-Fi network, but when you open the scanning program (Epson Scan 2), it just sits there searching forever and says “Scanner not found”? No worries, mate, this is a very common issue for older folk learning new tech! The problem
How to Fix Your Epson Scanner When It Won’t Scan Over Wi-Fi (Even If Printing Works!) Read More »
Google has just announced one of the biggest updates to Gmail in more than 20 years, bringing powerful artificial intelligence (AI) tools to the world’s most popular email service.This change is expected to affect around 3 billion Gmail users worldwide, helping people manage their email more efficiently and write messages with less effort. What’s New
Google Rolls Out Major AI Upgrade for Gmail Users — What You Need to Know Read More »
I recently helped a client who suddenly couldn’t log into Amazon Prime Video on their smart TV. Their account details were correct, but nothing seemed to work — not even the option to sign in using their phone. This is a problem I see quite often, especially with smart TVs that update apps automatically. I
Fixing an Amazon Prime Video Login Problem on a Client’s Smart TV Read More »
